Terms of Service

1. Acceptance of Terms

By accessing and using DKIMPEX services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.

2. Services Description

DKIMPEX provides import and export services including:

• International trade facilitation
• Logistics and shipping coordination
• Product sourcing and quality assurance
• Documentation and compliance services
• Trade consultation and advisory

3. User Obligations

As a user of our services, you agree to:

• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Pay all fees and charges in a timely manner
• Not engage in fraudulent or illegal activities
• Maintain the confidentiality of your account information

4. Payment Terms

All payments must be made according to the agreed payment terms. We accept various payment methods as specified in individual contracts. Late payments may incur additional charges as per our payment policy.

Prices are subject to change without notice. All fees are non-refundable unless otherwise specified in writing.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. DKIMPEX is not liable for delays caused by customs, weather, or other factors beyond our control.

Risk of loss and title for products pass to the buyer upon delivery to the carrier. It is the buyer's responsibility to file claims for loss or damage during shipping.

6. Quality Assurance

We strive to provide high-quality products and services. All products are subject to inspection and quality control measures. Claims for product quality issues must be made within 7 days of receipt with supporting documentation.

7. Limitation of Liability

DKIMPEX shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our services
• Product defects or quality issues
• Delays in shipping or delivery
• Loss of profits or business opportunities
• Data loss or security breaches

8. Intellectual Property

All content, trademarks, logos, and intellectual property on our website and materials are owned by DKIMPEX or licensed to us. You may not use, reproduce, or distribute any content without our prior written permission.

9. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes will be subject to arbitration under the applicable laws of our jurisdiction.

10. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: